As invoice issuer you are receiving email and in-app notification any time a payment from your buyer is submitted for an invoice.
An invoice can be paid either using online transfer request through the Jinius platform or by an offline payment (e.g cash, cheque or online transfer through different channel).
When your buyer is using any of the offline payment options to proceed with their payment, payment remains pending until your confirmation of receipt. You can either “Accept” or “Reject” the payment if you didn’t receive in any way the expected payment.
By accepting the pending payment, if full amount of the invoice was submitted then invoice will be settled, and status will change to Paid. If you “Reject” the pending payment, invoice will remain in “Approved” status and outstanding amount of the invoice will be available.
How to accept or reject the payment?
If you have pending payments, you will get notifcation bar in your account by accessing Invoices -> Overview.
By clicking on the notification, invoices with pending payments will be filtered out, to be able to view only the related invoices.
By clicking on the invoice, details of the invoice will be displayed having on the top of the page a notification which can lead you directly to Payments section to view the pending payments.
By clicking on Actions (3 dots) you have available the two options: Approve and Reject.
Click on “Approve” to accept the payment and be completed.
Click on “Reject” to reject the payment and invoice will remain in Approve status.
Your buyer will be notified that the submitted payment was rejected, and invoice outstanding amount will be updated.
By clicking on "Approve” you will be prompted to confirm the action. By confirming the action, the payment will be completed, and the buyer will be notified for the acceptance of the payment.
By clicking on "Reject” you will be prompted to confirm the action. By confirming the action, the payment will be rejected, and the buyer will be notified.