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Sellers

  • How should I handle Orders that are marked as Gifts?
  • How do I get paid for the Orders that I have sent?
  • How can I create a shop?
  • How can I create more than 1 Shop?
  • How to add your Logo and Banner to your Jinius Marketplace Store
  • How are Products Sorted on the Jinius Marketplace?
  • Product Photography Guidelines
  • What are the Restrictions on the Delivery of Products?
  • Can I connect my Shopify with the Jinius Marketplace?
  • How to import products from Shopify
  • How can import my new products from Shopify into Jinius Marketplace?
  • How to get your API Key
  • How do I unblock my account?
  • How can I add an additional user to Mirakl?
  • Is there a seller support team available to assist me?
  • Can customers rate my shop?
  • How do I handle customer returns & refunds?
  • Can I communicate with customers on the marketplace?
  • Can I offer discounts to customers?
  • Can I offer variations or options for my products?
  • What are the commission or transaction fees for sellers?
  • Based on what criteria is the buy box winner selected?
  • Where can I find video tutorials?
  • When will I get paid for my sale?
  • What should I do if I don't have access to my email?
  • How do I get my invoice?
  • How do I update my password in Mirakl?
  • What should I do if I did not receive a verification code?
  • Is there a registration or subscription fee?
  • What are the requirements for selling on Jinius?
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