Sellers
- How to import products from Shopify
- Can I connect my Shopify with the Jinius Marketplace?
- How do I unblock my account?
- How can I add an additional user to Mirakl?
- Is there a seller support team available to assist me?
- Can customers rate my shop?
- How do I handle customer returns?
- Can I communicate with customers on the marketplace?
- Can I offer discounts to customers?
- Can I offer variations or options for my products?
- What are the commission or transaction fees for sellers?
- Based on what criteria is the buy box winner selected?
- Where can I find video tutorials?
- What should I do if I don't have access to my email?
- How do I get my invoice?
- How do I update my password in Mirakl?
- What should I do if I did not receive a verification code?
- Is there a registration or subscription fee?
- What are the requirements for selling on Jinius?
- When will I get paid for my sale?
- How to define my email preferences?
- Which email addresses can I define on my shop?
- When can I issue a refund?
- Is my offer stock automatically updated when an order is refunded?
- Why did I receive a quality alert email?
- What are the Automatic Suspension Rules?
- Why was my shop suspended?
- How can I temporarily close my shop?
- Who ships my items?
- How to Accept a Customer Order